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World of Warcraft charge back beschuldeging op prepaid account.
Ik heb een World of Warcraft account dat op dit moment geblokeerd is vanwegen een charge back beschuldiging van een betaal opdracht die ik nooit heb uitgevoerd.
Vreemde van dit voorval is dat ik altijd betaal met iDeal of prepaid card. Als ik een maand niet speel gaat mijn account over in frozen status todat ik waar betaal for game time.
Het ergste van dit alles is dat ik voor dit voorval mijn account heb ge upgrade naar Mist of Pandora dit koste mij 50 euro.
Ik heb al contact op genomen met Blizzard maar zij willen gewoon dat ik betaal.
Hier de discussie die ik heb gehad met Blizzard
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Jan de Koning
Charge backCharge back is not posible. I only use prepaid card or ideal. Its not posible. I have a second account whit the same problem how ?????????Acount [edit redactie]
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Eleanoss Customer Service Representative
Hi there!It appears you attempted to purchase a 1 month subscription, which was charged back by your bank. You will need to repay this amount via the account management pages of http://eu.battle.net/ before you can continue playing.Regards, Eleanoss.B.NET Customer Service.-> http://eu.battle.net/.
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Jan de Koning
I diddent buy a 1 month subscription ad all this month. And like i said i only pay whith iDeal or prepaid cards. i never used a credit card or bank account number voor this account.
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Smardianse Customer Service Representative
Greetings Jan,Thank you for contacting us, sadly as explained previously there had been a chargeback performed by the bank used to pay for the game time subscription resulting in your account becoming locked. We were unable to locate any unauthorised access on your account during this incident. You will need to repay the chargeback to regain access to your account.I hope you have a pleasant day. *waves*Regards, SmardianseEnglish Game Master TeamBlizzard Europe
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Jan de Koning
Ok than i have no other choice ter report this issue to my local authority.I already payd for a mist of pandorara upgrade. And now i am forced to pay for game time i diddent playd or i get nothing. Thats not faire in anny way. And that's why i not giving in to this.
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Dat heefd dus weinig geholpen.
Wat kan ik hier tegen doen?
Vreemde van dit voorval is dat ik altijd betaal met iDeal of prepaid card. Als ik een maand niet speel gaat mijn account over in frozen status todat ik waar betaal for game time.
Het ergste van dit alles is dat ik voor dit voorval mijn account heb ge upgrade naar Mist of Pandora dit koste mij 50 euro.
Ik heb al contact op genomen met Blizzard maar zij willen gewoon dat ik betaal.
Hier de discussie die ik heb gehad met Blizzard
===========================================
Jan de Koning
Charge backCharge back is not posible. I only use prepaid card or ideal. Its not posible. I have a second account whit the same problem how ?????????Acount [edit redactie]
===========================================
Eleanoss Customer Service Representative
Hi there!It appears you attempted to purchase a 1 month subscription, which was charged back by your bank. You will need to repay this amount via the account management pages of http://eu.battle.net/ before you can continue playing.Regards, Eleanoss.B.NET Customer Service.-> http://eu.battle.net/.
===========================================
Jan de Koning
I diddent buy a 1 month subscription ad all this month. And like i said i only pay whith iDeal or prepaid cards. i never used a credit card or bank account number voor this account.
===========================================
Smardianse Customer Service Representative
Greetings Jan,Thank you for contacting us, sadly as explained previously there had been a chargeback performed by the bank used to pay for the game time subscription resulting in your account becoming locked. We were unable to locate any unauthorised access on your account during this incident. You will need to repay the chargeback to regain access to your account.I hope you have a pleasant day. *waves*Regards, SmardianseEnglish Game Master TeamBlizzard Europe
============================================
Jan de Koning
Ok than i have no other choice ter report this issue to my local authority.I already payd for a mist of pandorara upgrade. And now i am forced to pay for game time i diddent playd or i get nothing. Thats not faire in anny way. And that's why i not giving in to this.
============================================
Dat heefd dus weinig geholpen.
Wat kan ik hier tegen doen?
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