terugluisteren radio5 werkt niet

Radio5 heeftevergreen1000 uitgezonden,nu via hun site terug te luisteren.Als ik een bepaald uur aanklik krijg ik de melding kan de file niet vinden.Als ik klik op help via internet krijg ik onderstaande melding.aub stap voor stap in gewoon nederlands vertellen wat ik moet doen?

error message

C00D1197

You are trying to use a file in the WMPlibrary, but the Player cannot find the file. The file may have been moved, renamed, or deleted from your computer.

You are trying to use a file that is stored on another computer, but you are not connected to a local area network (LAN) or to the Internet. Connect to the network or Internet, and then try again.

You are trying to use a file that is stored on a server, but some network protocols in the Player are not enabled. Enable all network protocols, and then try again.

You are trying to use a file that is stored on a server, but the server is not configured correctly for protocol rollover (for example, you connected to the server using the MMS protocol, but the server cannot roll over to the HTTP protocol to deliver the content). If you still cannot use the file after enabling all network protocols in the Player, contact the Web page provider.

You are trying to use a file that is stored on another computer, but the proxy server settings for the Player are not configured properly. Verify that your proxy settings are correct.

To enable all network protocols

Click the arrow below the Now Playing tab, and then click More Options.Click the Network tab.In the Streaming protocols area, select all the protocol check boxes.

Click the arrow below the Now Playing tab, and then click More Options.Click the Network tab.Verify your settings in the Streaming proxy settings area.If you do not know what your proxy server settings should be, on the Network tab, select a protocol, click Configure, and then select Autodetect proxy settings or Use proxy settings of the Web browser (available for HTTP protocol only).